Privacy Policy
Information Collection
iLogon Inc. (iLogon) is the sole owner of the complete set of information collected on www.ilogon.com. However, in order to facilitate integration and communication with the 3rd party services we offer, some or all of the information we collect may be provided to these services for the sole purpose of account creation and identification/authentication to the 3rd party services. iLogon collects information from our users at several different points on our website.
Registration Process
We request information from the user during our registration process. A user must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
Information Use
Information collected is used only for setting up services and conveying information about user accounts and upcoming features and benefits of the iLogon Solution. We may periodically contact our customers with offers and promotions, which will always allow for Opt-out by the user.
Profile
We store information that we collect through user input, cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their user preferences and settings. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
Use of Cookies
iLogon uses "cookies" to collect information from you in order to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you register with iLogon, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to iLogon, the information you previously provided can be retrieved, so you can easily use the iLogon features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the iLogon services or websites you visit.
Log Files
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Existing users will occasionally receive information on products, services, or special deals. Out of respect for the privacy of our users we always present the option to Opt-out of these types of communications.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Advertisers
iLogon does not share specific customer or profile information about users with a third party. We may occasionally share general customer information that does not contain any personal data of our users.
Site Providers
We do not directly provide the services offered on our website. When the user signs up for these particular services, we share names, or all contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Business Transitions
In the event iLogon goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Links
This Web site contains links to other sites. Please be aware that iLogon is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Refer a Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. iLogon will automatically send the friend a one-time email inviting them to visit the site. iLogon does not store this information; it is used for the sole purpose of sending this one-time email and tracking the success of our referral program.
Security
In order to secure your personal information, access to your data on iLogon is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the iLogon website. To protect any data you store on our servers we also regularly audit our system for possible vulnerabilities and attacks and we use a secured-access data center. It is your responsibility to protect the security of your login information. Please note that emails and instant messaging and similar means of communication are not encrypted and we strongly recommend you do not communicate any confidential information through these means.
Address Verification / Credit Authorization
We use Paypal to verify a user’s address for credit card authentication purposes.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by in the account settings section of our website, or by contacting support.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
info@ilogon.com or support@ilogon.com
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